UPDATE: Partial Company Closures through November 18th, 2020

Buffalo City Living Property Management November 2020 Newsletter

PARTIAL CLOSURES IN EFFECT THROUGH NOVEMBER 18th, 2020:

Dear Tenants and Clients of Buffalo City Living, LLC. This notice is to inform you of current partial company closures effecting all departments. At least one BCL staff member is currently in quarantine and will be submitting to COVID19 diagnostic testing. We appreciate your patience and understanding during these trying times, when a single reported staff illness or COVID19-related incident can force our company to temporarily shut down operations for up to 14 days while certain staff submits to mandatory quarantine and COVD19 diagnostic testing.

REGARDING NEW CLOSURES AT BUFFALO CITY LIVING:

• For 22 days from October 19th, through November 10th, 2020:
  • Property Maintenance Department is closed:
    • Routine maintenance and non-emergency repairs are scheduled to resume on November 11th with a significant backlog of service orders. Most new “non-emergency” service orders will be scheduled approximately 1 to 2 months in the future.
• For 15 days from November 4th through November 18th, 2020:
  • Property Management Department is partially closed, with the exception of rent payment processing, tenant evictions and property maintenance emergencies:
    • Tenants may remit rent payments as usual, via check or money order, payable to “Buffalo City Living, LLC” at 2626 Main St, Buffalo, NY 14214.
    • November tenant evictions will be referred to our attorney for filing in court between November 23rd and November 25th, 2020.
    • Property maintenance emergencies must be reported to the Property Manager for immediate handling.
      • Call 716-222-2489 or “222-CITY” ext. 2 and follow the prompts for emergency reporting instructions.
    • Tenants and Property Owners must please expect significant delays in service.
  • Real Estate Sales and Leasing Departments are partially closed, with Agents working remotely with limited availability:
    • Call 716-222-2489 or “222-CITY” ext. 1 to list your property for sale or for lease.
    • Call ext. 3 to schedule all real estate viewing appointments for dates after November 19th, 2020.
    • If you are currently working with Buffalo City Living REALTORS® to sell, buy, or rent real estate, please call or text your agent directly.
    • Client must please expect significant delays in service while BCL staff is submitting to mandatory quarantine and COVID19 diagnostic testing.

THE FOLLOWING DEPARTMENTS REMAIN OPEN:

• Reception, Office Administration, Accounting, Accounts Receivable and Accounts Payable:
  • Call 716-222-2489 or “222-CITY” ext. 0 for reception.
  • Call ext. 702 for all administrative, accounting, accounts receivable and accounts payable requests.

Sincerely,

The Property Management Desk

Buffalo City Living, LLC – NY Licensed Real Estate Broker

2626 Main St, Buffalo, NY 14214