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UPDATE: Partial Company Closures Extended through August 25th, 2020

REVISED: Buffalo City Living Property Management August 2020 Newsletter

PARTIAL CLOSURES IN EFFECT THROUGH AUGUST 25th, 2020:

Dear Tenants and Clients of Buffalo City Living, LLC. This notice is to update and revise our August 2020 Newsletter regarding partial company closures this month. This revision pertains to new COVID19-related issues and new staff illnesses forcing us to shut down additional company operations this month. On August 11th, yet another Buffalo City Living staff member was newly placed in mandatory quarantine for exhibiting COVID19-related symptoms. For anyone who has been reading our regular updates, you will know that today’s new staff illness represents the 4th mandatory quarantine of a Buffalo City Living staff member within a three-week period. We appreciate your patience and understanding during these trying times, when a single reported staff illness or COVID19-related incident can force our company to temporarily shut down operations for up to 14 days while certain staff submits to mandatory quarantine and COVD19 diagnostic testing.

REGARDING NEW CLOSURES AT BUFFALO CITY LIVING:

  • For 22 days from August 3rd, through August 25th, 2020:
    • The Office Administration, Accounting and Accounts Payable Departments are closed:
      • For all administrative, accounting and accounts payable requests, please leave a detailed voicemail at 716-222-2489 or “222-CITY” ext. 702, and your request will be placed in queue for handling when we reopen.
  • For 14 days from August 11rd, through August 25th, 2020:
    • Reception is closed:
      • All pickups and deliveries are temporarily suspended.
      • Incoming mail and vault deposits will be retrieved twice weekly, at minimum, by other assigned staff.

THE FOLLOWING DEPARTMENTS REMAIN OPEN:

  • Real Estate Sales and Leasing:
    • Call 716-222-2489 or “222-CITY” ext. 1 to list your property for sale or for lease.
    • Call ext. 3 to schedule all real estate viewing appointments.
    • If you are currently working with Buffalo City Living REALTORS® to sell, buy, or rent real estate, please call or text your agent directly.
  • Property Management and Maintenance Departments, on a limited basis as follows:
    • Emergency and other time-sensitive matters will be given priority as we are currently operating without office administrative support. July 2020 invoicing/accounting and August 2020 owner draws will be substantially delayed this month, possibly in to September 2020. Property owners should also expect online financial reports to be outdated and incomplete for the duration of this month. Tenants and Property Owners must please expect delays in service, and only call to report emergency or time-sensitive matters during the 22-day period August 3rd through August 25th, 2020.
    • Call 716-222-2489 or “222-CITY” ext 2.

Sincerely,

The Property Management Desk

Buffalo City Living, LLC – NY Licensed Real Estate Broker

2626 Main St, Buffalo, NY 14214

By Buffalo City Living

NY Licensed Real Estate Broker & Property Management Company

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