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Partial Company Closures in Effect through August 3rd, 2020

Buffalo City Living Property Management July 2020 Newsletter

PARTIAL CLOSURES IN EFFECT THROUGH AUGUST 3rd, 2020:

Greetings to our Tenants and Clients! Buffalo City Living, LLC wishes to extend to you all a warm hello and provide you with some information we feel is important. The big update this month pertains to COVID19 and staff availability forcing us to shut down certain company operations this month. We appreciate your patience and understanding during these trying times, when a single reported staff illness or COVID19-related incident can force our company to temporarily shut down operations for up to 14 days while certain staff submits to mandatory quarantine and COVD19 diagnostic testing. At this time, our company has 2 staff members in mandatory quarantine due to reported illnesses.

REGARDING NEW CLOSURES AT BUFFALO CITY LIVING:

  • For 14 days from July 20th through August 3rd, 2020:
    • The Property Management Department is closed.
      • Non-emergency services, including non-emergency maintenance services, must be coordinated by the Property Management Department after we reopen 8/3/2020. Leave a detailed voicemail at 716-222-2489 or “222-CITY” ext. 2, and your request will be placed in queue for handling when we reopen.
    • The Real Estate Sales and Leasing Department is closed.
      • No “Agency Services” of any kind will be available during this closure. If you have a property under contract for sale, you may contact your designated attorney directly. Otherwise, please leave a detailed voicemail or text message for your Agent and your request will be placed in queue for handling when we reopen.
      • Outside licensed agents may still schedule viewing appointments for our sale and lease listings by using the Showing Time Application through the Multiple Listing Service.

THE FOLLOWING DEPARTMENTS REMAIN OPEN:

  • Reception and Office Administration
    • Call 716-222-2489 or “222-CITY” ext. 0.
  • Rental Property Maintenance Department, on a limited basis as follows:
    • The Maintenance Supervisor is available to book new Emergency Services ONLY while the Property Management Department is closed. Emergency Services are only available in accordance with our Tenant After-hours Emergency Calls Policy. Current Tenants and Property Owners “on-contract” with Buffalo City Living, LLC may call 716-222-2489 or “222-CITY” ext. 2 and follow the recorded instructions for reporting a maintenance emergency.
    • Non-emergency services, including non-emergency maintenance services, must be coordinated by the Property Management Department after we reopen 8/3/2020. Leave a detailed voicemail at 716-222-2489 or “222-CITY” ext. 2, and your request will be placed in queue for handling when we reopen.

The Property Management Desk

Buffalo City Living, LLC – NY Licensed Real Estate Broker

2626 Main St, Buffalo, NY 14214

By Buffalo City Living

NY Licensed Real Estate Broker & Property Management Company

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